From CosMedia Team
Go to Settings > System Update > Search for Update > Internet/USB
Ensure your phone and device are connected to the same wifi
Sure you may download apps directly from the Appstore. If you can’t find a specific app, please contact our support team for assistance.
Please contact us sales@cosmedia.shop within 7 days after you confirmed get delivery if have any quality issues.
It depends on your location.
For most orders, delivery times are typically 5-8 business days for the European countries and the USA.
For other countries, the estimated delivery time is 8-15 business days.
The above timescales apply in most cases, but sometimes there are exceptions.
We intensively work with all major carriers and local courier partners to ensure efficient shipping in the USA, Mexico, UK, Spain, France, Germany, Poland and Australia, such as UPS, DHL, Fedex and others. For countries where the above courier services are not currently available that we mainly use e-Post services.
